Privacy Policy
This Privacy Policy describes how Southbrook Construction (and related Southbrook business entities, referred to in this Policy as “Southbrook”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our services.
By using this website, you agree to the collection and use of information in accordance with this Policy.
1. Information we collect
We may collect the following types of information:
Information you provide directly
Name, company name, and job title
Email address and phone number
Project details and service inquiries
Location or project address
Any other information you choose to provide in forms, emails, or during calls
Information collected automatically
When you visit our website, we may automatically collect:
IP address and general location (city/region level)
Browser type, device type, and operating system
Pages viewed, time spent on pages, and clicks
Referring website or source (for example, a search engine or ad)
This information is typically collected through cookies, analytics tools, and similar technologies.
Cookies and similar technologies
Our website may use cookies and similar tracking technologies to:
Remember your preferences
Understand how visitors use the site
Improve performance, content, and user experience
Support marketing and advertising campaigns
You can usually control or disable cookies through your browser settings, but some parts of the site may not function properly if you do.
2. How we use your information
We may use the information we collect for the following purposes:
To respond to your inquiries and provide quotes or proposals
To schedule consultations, site visits, or meetings
To deliver and manage construction and related services
To send administrative information such as confirmations, updates, and notices
To improve our website, services, and customer experience
To conduct basic analytics and understand how our website is used
To send marketing communications, where permitted by law and with your consent where required
To comply with legal obligations and protect our rights, property, and safety
We will only use your personal information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another related purpose and it is permitted by law.
3. Legal basis (where applicable)
Where required by applicable privacy laws, we process your personal information based on one or more of the following legal grounds:
Your consent
Performance of a contract or to take steps at your request before entering a contract
Compliance with legal obligations
Our legitimate interests, such as improving our services, communicating with clients, and ensuring website security
4. How we share your information
We do not sell your personal information.
We may share your information with:
Employees and contractors who need the information to help deliver our services
Third-party service providers who support our business (for example, website hosting, CRM systems, email marketing tools, analytics providers, or scheduling tools)
Professional advisors such as lawyers, accountants, or insurers, where necessary
Government authorities or law enforcement if required by law, court order, or to protect our legal rights
These third parties are only given access to the information they need to perform their services and are expected to protect your information and use it only for the purposes we specify.
If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, in which case we will take reasonable steps to ensure it remains protected.
5. Data storage and security
We take reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your information may be stored and processed in the country where we operate or in other jurisdictions where our service providers are located. By using our website, you consent to this transfer and storage of information.
6. Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete, anonymize, or archive it.
7. Your rights and choices
Depending on your location and applicable law, you may have some or all of the following rights:
To access the personal information we hold about you
To request correction or updating of inaccurate or incomplete information
To request deletion of your personal information, subject to legal or contractual restrictions
To object to or restrict certain types of processing
To withdraw consent where processing is based on your consent
To opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information on our Contact page. We may need to verify your identity before responding to certain requests.
You can also opt out of marketing emails by using the unsubscribe link included in those messages.
8. Third-party websites
Our website may contain links to third-party sites that are not operated by us. If you click a third-party link, you will be directed to that site. We are not responsible for the content, privacy practices, or policies of any third-party sites, and we encourage you to review their privacy policies before providing any personal information.
9. Children’s privacy
Our website and services are intended for business and adult users and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it where appropriate.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date below and post the new Policy on this page. Your continued use of the website after any changes means you accept the updated Policy.
Last updated: [Insert Date]
11. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Southbrook Construction
9100 Jane St #77, Concord, ON L4K 0A4
+1 (905) 832 4999
[email protected]